People who use the services of the AlloDocteur platform declare that they accept the following general conditions. In case of disagreement, please do not use the AlloDocteur platform.

The platform allows a user with health insurance in Switzerland to call our telephone number for a medical consultation with a doctor based in Switzerland. The phone call goes to a doctor. The platform is not a medical emergency service but a telephone medical consultation service. In case of a medical emergency, the user must contact his attending physician, the doctor on duty in his region, the hospital or by telephone number 144. The user acknowledges that AlloDocteur does not assume any responsibility in the event that the user makes a medical consultation while he is in an emergency situation rather than calling an emergency service such as his attending physician, the doctor on call in his region, the or telephone number 144

The use of the platform can only be made in accordance with Swiss laws and any other law that may apply. Any illegal or inappropriate use is excluded.

You agree not to do the following:

• Use the platform in place of another person
• Use the platform to compete with AlloDocteur.ch
• Use the platform illegally or inappropriately which could harm AlloDocteur.ch
• Help or facilitate a third person to do any of the above

The platform is a telephone server connecting a user to a doctor.

Everyone must be of full age, independent and have the ability to discern to telephone AlloDocteur. The platform does not have access to the user’s personal details. The telephone server only records usage data in the form of files which provide information on the user’s telephone number, date of call, time of call, duration of call and the phone number of the doctor to whom the call was diverted. This data will only be used internally and / or in the event of a complaint. AlloDocteur reserves the right, on request of a judicial authority or a third party, to communicate any information in its possession. The user undertakes not to make racist, xenophobic, offensive, defamatory, slanderous remarks, so as to harm the honor or reputation of third parties, racist, xenophobic, obscene, hateful, violent, offensive or contrary to morality. The user will be held solely and solely responsible, in civil, administrative and criminal terms for the comments made.

The platform costs a local call rate depending on the operator with which you telephone, please inquite your operator for this information. This amount will be billed by your operator directly. AlloDocteur disclaims all responsibility for invoices issued by the operator used, disputed or not, and payment by users. The billing for the medical telephone consultation is established by the doctor directly and sent to you or to your health insurance. The payment period is noted on the invoice and may vary depending on the call time, the duration of the telephone consultation and the services. AlloDocteur disclaims all responsibility for invoices issued by the doctor, disputed or not, and payment by users.

By using the platform, you consent to the doctors of the platform collecting, processing and using your personal and medical data as well as certain information concerning you. The use of this information will be used by the doctor in the context of his treatment, your medical file and to keep track of the treatment of your consultation for legal reasons of their own.

AlloDocteur is a telephone platform connecting a user to a doctor. The platform is not a medical emergency service but a telephone consultation service. In the event of a medical emergency, the user must contact his general practitioner, the doctor on call in his region, the hospital or by telephone number 144. AlloDocteur declines any direct or indirect responsibility. The user must be able to discern during the medical consultation and must take the name of the doctor who performs the consultation. The doctor is responsible for the medical consultation. AlloDocteur declines any direct or indirect responsibility. AlloDocteur declines all responsibility for any technical faults, disturbance or breakdown of the telephone network and / or the Internet network, network overload. The liability of AlloDocteur (including in the event of negligence) for damages consecutive or not linked to access to the platform or its use or the impossibility of accessing and / or using them is excluded. AlloDocteur declines any direct or indirect responsibility. In any case, AlloDocteur cannot be held responsible for direct, indirect or consecutive damages resulting from the medical consultation.

AlloDocteur has no influence on the information via external links leading to other websites and therefore accepts no responsibility for third party websites

AlloDocteur has taken measures to prevent any accidental or intentional manipulation of its website. AlloDocteur draws attention to the fact that all unencrypted data on the internet and / or by phone is not secure. AlloDocteur declines any direct or indirect responsibility

AlloDocteur.ch integrates various social media plugins on its Internet pages. These are brands not belonging to AlloDocteur.ch. The use of social media plugins is at your own risk. AlloDocteur declines any direct or indirect responsibility

If any contractual provisions (including these general conditions) prove to be invalid or invalid, the other provisions remain in force. In this case, the null or invalid provisions must be replaced by valid provisions having effects legally as close as possible to the invalid provisions. All information and data, their use, registration of pages, all actions, tolerances or omissions in connection with these pages are subject to Swiss law, any possibility of conflicts of laws being excluded. In the event of disputes, the forum is exclusively in Montreux, Switzerland. AlloDocteur reserves the right to make changes and / or additions to these general conditions at any time and without prior notice directly through its website.

Montreux, March 2020